Exporting Data Fails due to java.lang.ArrayIndexOutOfBoundsException
Symptoms
When attempting to create a backup, the following error is encountered:
com.atlassian.core.AtlassianCoreException: Error in action: com.atlassian.jira.action.admin.DataExport@1965391, result: error
Error exporting data: java.lang.ArrayIndexOutOfBoundsException: -1
at com.atlassian.core.action.ActionUtils.checkForErrors(ActionUtils.java:51)
at com.atlassian.jira.service.services.export.ExportService.invokedAction(ExportService.java:119)
at com.atlassian.jira.service.services.export.ExportService.run(ExportService.java:100)
at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:67)
at com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:61)
at org.quartz.core.JobRunShell.run(JobRunShell.java:191)
at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:516)
Cause
The Oracle JDBC driver is out of date. For example, for Oracle databases, make sure to use the 11.2.x driver.
Resolution
Update the database JDBC driver as specified in Connecting JIRA to Oracle.
Last modified on Mar 30, 2016
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