Site announcement

We are switching off article comments on this website. Read about the upcoming changes to Atlassian Documentation.

JIRA Documentation

JIRA 6.4.x
JIRA 6.0 Documentation
JIRA 5.2 Documentation
JIRA 5.1 Documentation


Search the Knowledge Base and Documentation Spaces

You're visiting the JIRA Knowledge Base. Visit the JIRA Knowledge Base Home for an overview.

Skip to end of metadata
Go to start of metadata


  1. When receiving notifications from JIRA the email contains "An error occurred whilst rendering this message. Please contact the administrators, and inform them of this bug." with a Stack Trace as below.
  2. The Activity Stream no longer displays any information.

The following appears in the atlassian-jira.log:


The Base URL has been improperly specified.


  1. Confirm that the Base URL in Configuring JIRA Options is the exact same URL that you use to access the JIRA instance.
    (info) If the URL has any incorrect spaces in it, such as http:// it will also cause errors.

Related Content

 Expand to see related content
Help us improve!
Is this article helpful?
Is the content complete?
Is it well written?