Images macro is not working in issue Description or Comments

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Symptoms

It should be possible for us to embed images in an issue description or comment, by using the macro \!attached-image.png\!. However when the problem occurred, it seems that the macro is not recognized by JIRA. Sample image of the behavior:
 

Other macro appears to be working, except for the images macro. The problem seems to be affecting all projects in JIRA, and is reproducible across different browser type. There's no related error can be found in JIRA logs file when the behavior occurs. 

Diagnosis

First, ensure that the problem is not related to field renderer. The renderer configuration can be checked by going to Administration > Field Configurations > select the field configuration relevant to the affected project > go to the field, select the Renderers operation. Ensure that the affected field renderer is configured to Wiki Style Renderer.

Cause

The root cause of this behavior is because of the Internet Explorer MIME Sniffing Security Hole Workaround Policy in the General Configuration.

Resolution

  • Go to Administration > System > General Configuration
  • Check the Internet Explorer MIME Sniffing Hole Workaround Policy configuration

  • Change the setting to Work around Internet Explorer security hole

Last modified on Jun 19, 2019

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