Invalid date when trying to Log Work on Issue in JIRA

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Symptoms

When trying to Log Work on an Issue in JIRA, the Date Started field shows a invalid date or returns an error when a valid date is entered, like this:

 

Diagnosis

Check the Date/Time Formats in JIRA Configuration:

  • Administration > System > User Interface > Look & Feel > Date/Time Formats


Check the Advanced Settings for Date Picker and Date Format:

  • Administration > System > General Configuration > Advanced Setting 

Cause

Date and Time picker formats are not are not matching in JIRA's Advanced Settings.

Resolution

  1. Go to Administration > General Configuration > Advanced Setting 
  2. Verify the key jira.date.picker.java.format corresponds with the key jira.date.picker.javascript.format
  3. Verify the key jira.date.time.picker.java.format corresponds with the key jira.date.time.picker.javascript.format

(info) See here for more on Configuring date picker formats

Last modified on Feb 26, 2016

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