JAVA Version 1.7 is Not Supported by JIRA 5.1.x

Still need help?

The Atlassian Community is here for you.

Ask the community

Symptoms

JIRA installation or upgrades can fail with errors indicating mismatch in Java classes

The following may appear in the atlassian-jira.log:

Unable to enable plugin com.atlassian.sal.jira
java.lang.ClassCastException
tip/resting Created with Sketch.

There are many other similar manifestations of the error in the log files. The above one is just one example.

Cause

Java Version 1.7 is not supported by JIRA 5.1.x and below. See Supported Platforms for more details.

Resolution

Set the Java environment to an appropriate JRE as described in the Supported Platforms article.

Last modified on Nov 14, 2018

Was this helpful?

Yes
No
Provide feedback about this article
Powered by Confluence and Scroll Viewport.