JIRA Bulk operation fails with Attachment path is not a directory message
Symptoms
The following appears in the atlassian-jira.log:
2013-11-18 13:46:32,910 http-bio-8080-exec-5 ERROR admin 826x7908x1 1cp77z6 192.168.1.149 /secure/views/bulkedit/BulkDeletePerform.jspa [action.issue.bulkedit.BulkDelete] Error while performing BulkDeleteOperation
com.atlassian.jira.exception.RemoveException: Attachment path '/var/atlassian/application-data/jira/data/attachments/TEST/TEST-1001' is not a directory
at com.atlassian.jira.issue.managers.DefaultAttachmentManager.deleteAttachmentDirectory(DefaultAttachmentManager.java:242)
at com.atlassian.jira.issue.managers.DefaultAttachmentManager.deleteAttachmentDirectory(DefaultAttachmentManager.java:228)
at com.atlassian.jira.issue.managers.DefaultIssueDeleteHelper.removeAttachments(DefaultIssueDeleteHelper.java:192)
at com.atlassian.jira.issue.managers.DefaultIssueDeleteHelper.deleteIssue(DefaultIssueDeleteHelper.java:124)
at com.atlassian.jira.issue.managers.DefaultIssueManager.deleteIssue(DefaultIssueManager.java:808)
at com.atlassian.jira.bulkedit.operation.BulkDeleteOperation.perform(BulkDeleteOperation.java:73)
at com.atlassian.jira.bulkedit.operation.BulkDeleteOperation.perform(BulkDeleteOperation.java:57)
at com.atlassian.jira.web.action.issue.bulkedit.BulkDelete.doPerform(BulkDelete.java:137) <+3>
at java.lang.reflect.Method.invoke(Unknown Source)
at webwork.util.InjectionUtils$DefaultInjectionImpl.invoke(InjectionUtils.java:70)Cause
The JIRA user doesn't have the necessary read/write permissions in the <<JIRA_HOME>> or attachments folder.
Resolution
Grant read and write permissions for the JIRA users in the <<JIRA_HOME>> folders and all of the folders inside it.
Last modified on Mar 30, 2016
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