JIRA Cannot Create Users when Crowd is Configured

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Symptoms

JIRA cannot create users in Crowd. Other problems in the interaction between JIRA and Crowd are also likely caused by this problem.

Cause

Wrong version of the crowd-integration-client jar file in the lib directory. Also, it could be more than one crowd-integration-client jar in that directory.

Resolution

Make sure the lib directory includes only the client jar file that matches your Crowd version.

Last modified on Feb 26, 2016

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