JIRA View Issue and comment hangs when the system plugin jira-help-tips is disabled
Symptoms
In the logs you will see messages like this:
2014-02-05 13:38:08,582 http-bio-8080-exec-7 WARN admin 818x616x1 uhgoqx 127.0.0.1 /browse/DTT-879 [atlassian.plugin.webresource.DefaultResourceDependencyResolver] Cannot include disabled web resource module: com.atlassian.plugins.helptips.jira-help-tips:common
Diagnosis
When system plugin jira-help-tips is disabled, clicking in an issue at the Issue Navigator or commenting an issue shows the spinning wheel and it never closes until you refresh the page. Once you refresh, it will take you to the issue you clicked or add the comment.
Cause
It appears some dependencies malfunction when the system plugin is disabled. Note that this has been marked as "Wont Fix" in this bug report: - JRA-36865Getting issue details... STATUS . Because it's not recommended or supported to disable system plugins.
Workaround
Enable the system plugin jira-help-tips at the system manage add-ons.