JVM Segfault (SIGSEGV) After Plugin Initialisation
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Note that this knowledge base article was created for the Data Center version of the product. Data Center knowledge base articles for non-Data Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Symptoms
JIRA crashes on start up after the plugin initialisation has completed with a JVM segfault.
2009-08-28 12:03:16,541 main INFO [atlassian.plugin.manager.DefaultPluginManager\] Plugin system started in 0:00:18.757#
# An unexpected error has been detected by HotSpot Virtual Machine:
#
# SIGSEGV (0xb) at pc=0x00007f15fb2976b4, pid=5718, tid=139730367412560
#
# Java VM: Java HotSpot(TM) 64-Bit Server VM (1.5.0_18-b02 mixed mode)
# Problematic frame:
# V [libjvm.so+0x5bc6b4]
#
# An error report file with more information is saved as hs_err_pid5718.log
#
# If you would like to submit a bug report, please visit:
# http://java.sun.com/webapps/bugreport/crash.jsp
Cause
This is a known bug in JVM versions 1.5.0_18-b02 and earlier. The bug is tracked by Sun.
Resolution
Upgrade Java JVM to version 1.5.0_20 or higher. See Java Crashes for further tips.