Loss of system navigation bar after upgrade plugins

Still need help?

The Atlassian Community is here for you.

Ask the community

Symptoms

After update all plugins in JIRA, the system navigation bar was lost and the following error appears in the page:

An error occurred whilst rendering this message. Please contact the administrators, and inform them of this bug. Details: ------- org.apache.velocity.exception.MethodInvocationException: Invocation of method 'getNotEmptySectionsForLocation' in class com.atlassian.jira.plugin.webfragment.DefaultSimpleLinkManager threw exception java.lang.IllegalStateException: Method invoked on module descriptor after it was destroyed. This is only legal for some methods on AbstractModuleDescriptor. at templates/plugins/webfragments/system-admin-navigation-bar.vm[line 3, column 42] at org.apache.velocity.runtime.parser.node.ASTMethod.handleInvocationException(ASTMethod.java:337) at org.apache.velocity.runtime.parser.node.ASTMethod.execute(ASTMethod.java:284) at org.apache.velocity.runtime.parser.node.ASTReference.execute(ASTReference.java:262) at 

Cause

The current cause for this scenario is unknown.

Workaround

Clearing the Tomcat cache and restarting JIRA will typically address these problems. This is done with the following:

  1. Shutdown JIRA.
  2. Remove the following directory:

    $JIRA_INSTALL/work

    (info) This folder will be automatically rebuilt when JIRA is restarted.

  3. Start JIRA.

Last modified on Mar 30, 2016

Was this helpful?

Yes
No
Provide feedback about this article
Powered by Confluence and Scroll Viewport.