Making 'Assignee' field required when 'Allow unassigned issues' is turned ON in General Configuration

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Diagnosis

The Assignee field is required or automatically assigned by default when Allow unassigned issues is turned OFF in Administration > General Configuration.

If it is set as ON, user will be allowed to choose the Unassigned option and this affect every project in JIRA. In certain use case, some project might need the Assignee field to be required and "unassign" is not an option. This feature has already been requested in  JRA-1001 - Getting issue details... STATUS

Workaround

There is no way to do it by default in JIRA. However, this can be achieved by using a third party plugin called JIRA Suite Utilities, which has a set of conditions and validations to personalize workflow of JIRA.

The content on this page relates to platforms which are not supported for JIRA Applications. Consequently, Atlassian cannot guarantee providing any support for it. Please be aware that this material is provided for your information only and using it is done so at your own risk.

 

  1. Install the JIRA Suite Utilities. For install the plugin please refer to: Installing JIRA plugin
  2. Use the 'Fields Required' validator function in your specified transition. Please refer to: https://studio.plugins.atlassian.com/wiki/display/JSUTIL/JIRA+Suite+Utilities+Workflow+Validators
  3. Add the 'Assignee' field  as required. 

Last modified on Nov 2, 2018

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