NullPointerException in 'com.atlassian.jira.issue.managers.DefaultIssueManager.notifyTrackbacks' Error During Issue Creation Due to Invalid Workflow

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Symptoms

During issue creation, the following error appears:

java.lang.NullPointerException 
at com.atlassian.jira.issue.managers.DefaultIssueManager.notifyTrackbacks(DefaultIssueManager.java:395) 
at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:379)
at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:326) 
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

Cause

There's an error in a post-function of the Create Issue step. The ordering of the post-functions may be incorrect.

Resolution

Check to see if the post-function order sequence is performing any action before the issue creation function. Inspect your workflow for this project and correct the post-function order sequence.

 

 

 

 

 

 

 

 

 

 

Last modified on Mar 30, 2016

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