NullPointerException when using JIRA Charting plugin
Symptoms
The following appears in the atlassian-jira.log when performing any operation on an issue and the performance may be a bit slower:
2012-06-01 11:46:21,224 (AbstractSingleDateDAO.java:66) ERROR com.atlassian.jira.ext.charting.field.AbstractSingleDateDAO - java.lang.NullPointerException
java.lang.NullPointerException
at org.ofbiz.core.entity.transaction.JNDIFactory.getConnection(JNDIFactory.java:140)
at org.ofbiz.core.entity.TransactionFactory.getConnection(TransactionFactory.java:101)
at org.ofbiz.core.entity.ConnectionFactory.getConnection(ConnectionFactory.java:59)
at org.ofbiz.core.entity.jdbc.SQLProcessor.getConnection(SQLProcessor.java:367)
at org.ofbiz.core.entity.jdbc.SQLProcessor.prepareStatement(SQLProcessor.java:515)
at org.ofbiz.core.entity.jdbc.SQLProcessor.prepareStatement(SQLProcessor.java:490)
at com.atlassian.jira.ext.charting.field.AbstractSingleDateDAO.calculateDate(AbstractSingleDateDAO.java:53)
at com.atlassian.jira.ext.charting.field.DateOfFirstResponseCFType.calculateFirstResponseDate(DateOfFirstResponseCFType.java:65)Cause
The databasource name must be 'defaultDS' but it has been modified so JIRA Charting plugin failed to access the database (operation slower because of the time used to connect to the database but failed) JCHART-404
Resolution
Make sure that the dbconfig.xml has the datasource name 'defaultDS' such as the following Postgres example and restart JIRA:
<?xml version="1.0" encoding="UTF-8"?>
<jira-database-config>
<name>defaultDS</name>
<delegator-name>default</delegator-name>
<database-type>postgres72</database-type>
<schema-name>public</schema-name>
<jdbc-datasource>
<url>jdbc:postgresql://localhost:5432/jiradb445</url>
<driver-class>org.postgresql.Driver</driver-class>
<username>jirauser1</username>
<password>welcome</password>
<pool-size>15</pool-size>
</jdbc-datasource>
</jira-database-config>
Last modified on Mar 30, 2016
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