NullPointerException when using OBSS iPhone Client for JIRA

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Symptoms

The client is not able to successfully create issues.

As a result the following appears in the atlassian-jira.log:

2014-05-02 16:56:41,772 http-bio-8080-exec-2 ERROR admin 1016x7994x1 pdte0z 10.66.12.84 /secure/CreateIssueDetails.jspa [atlassian.event.internal.AsynchronousAbleEventDispatcher] There was an exception thrown trying to dispatch event 'com.atlassian.jira.event.issue.IssueEvent@ac44ad6[issue=TEST-1,comment=<null>,worklog=<null>,changelog=<null>,eventTypeId=1,sendMail=true,params={eventsource=workflow, baseurl=http://localhost:8080},subtasksUpdated=false]' from the invoker 'SingleParameterMethodListenerInvoker{method=public void com.obss.plugin.JiraClientEventListenerImpl.onIssueEvent(com.atlassian.jira.event.issue.IssueEvent), listener=com.obss.plugin.JiraClientEventListenerImpl@1de10404}'.
java.lang.RuntimeException: java.lang.NullPointerException
        at com.atlassian.event.internal.SingleParameterMethodListenerInvoker.invoke(SingleParameterMethodListenerInvoker.java:50)
        at com.atlassian.event.internal.AsynchronousAbleEventDispatcher$2.run(AsynchronousAbleEventDispatcher.java:66)
        at com.atlassian.event.internal.AsynchronousAbleEventDispatcher$1.execute(AsynchronousAbleEventDispatcher.java:32)
        at com.atlassian.event.internal.AsynchronousAbleEventDispatcher.dispatch(AsynchronousAbleEventDispatcher.java:60)
        at com.atlassian.event.internal.EventPublisherImpl.invokeListeners(EventPublisherImpl.java:160)
        at com.atlassian.event.internal.EventPublisherImpl.publish(EventPublisherImpl.java:79)
        at com.atlassian.jira.event.issue.DefaultIssueEventManager.publishEvent(DefaultIssueEventManager.java:124)
        at com.atlassian.jira.event.issue.DefaultIssueEventManager.dispatchEvent(DefaultIssueEventManager.java:86)
        at com.atlassian.jira.workflow.function.event.FireIssueEventFunction.execute(FireIssueEventFunction.java:62)
Caused by: java.lang.NullPointerException
        at com.obss.plugin.JiraClientEventListenerImpl.onIssueEvent(JiraClientEventListenerImpl.java:81)
        at sun.reflect.GeneratedMethodAccessor1120.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

 

Cause

The com.obss.plugin.JiraClientEventListenerImpl.onIssueEvent class originated from the iPhone Client for JIRA.

Resolution

Disable the add-on and contact OBSS via their issue tracker concerning this error - https://dev.obss.com.tr/JIRA

(info) The author of the add-on has been notified of this problem and a fix will be released soon (as of 21 May 2014)

Last modified on Mar 30, 2016

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