Redmine Importer does not copy over attachments
Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Problem
When importing issues from Redmine into JIRA, attachments are not automatically copied over as they should be. No errors are logged and the rest of the information is copied over correctly.
Diagnosis
Environment
- Redmine Importers Plugin 2.1.1
- Redmine 2.3.2
- JIRA 6.4
Cause
This happens if the Importer plugin is using a HTTP server URL to connect to Redmine.
Resolution
Connect to Redmine using HTTPS instead and the attachments will be copied over successfully.
Last modified on Feb 8, 2016
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