JIRA Documentation

JIRA 6.4.x
JIRA 6.0 Documentation
JIRA 5.2 Documentation
JIRA 5.1 Documentation


Search the Knowledge Base and Documentation Spaces

You're visiting the JIRA Knowledge Base. Visit the JIRA Knowledge Base Home for an overview.

Skip to end of metadata
Go to start of metadata


While installing JIRA for first time, the following error appears in the atlassian-jira.log:


The database wasn't set to UTF-8 character encoding during creation.


Recreate the JIRA database as UTF-8, and re-install JIRA:
  1. Backup the existing data
  2. Create a new database with the following command:

  3. Point JIRA to new database and restart JIRA
  4. Restore the existing backup XML
Help us improve!
Is this article helpful?
Is it well written?
Is the content complete?