Symptoms

1. JIRA connected to the Subversion Repository correctly

2. Revisions are retrieved, but no details on the  Date, User, the files that has been modified. Refer to screenshot

   

Diagnosis

1. DEBUG log for JIRA Subversion plugin indicate null information retrieved:

   2012-04-10 15:29:21,230 QuartzWorker-1 DEBUG ServiceRunner Subversion Revision Indexing Service [plugin.ext.subversion.SubversionManagerImpl] Retrieved #111 : null
   2012-04-11 14:52:25,504 QuartzWorker-0 DEBUG ServiceRunner Subversion Revision Indexing Service [plugin.ext.subversion.SubversionManagerImpl] Retrieved 0 relevant revisions to index (between 111 and 2222) from repository=svn://sample_repository

2. The command svn log [repo url] shows no author, date time, message, but revprops exist

Cause

Credential provided in the JIRA Subversion Plugin does not have the read access to one of the path that was modified in the revision. Most likely authz rule in place that is  prohibited. Good Forum thread can be found in http://subversion.open.collab.net/ds/viewMessage.do?dsForumId=3&dsMessageId=361675

Resolution

1. Update the authz rule in the Subversion Repository
2. Use other credential that is used by JIRA to connect to the Subversion Repository