SysBliss Workflow Designer fails to enable

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Symptoms

When trying to install SysBliss Workflow Designer, the plugin doesn't not enable. This is only for JIRA versions 4.0 - 4.3.4. JIRA 4.4 and above have the Workflow Designer is packaged with JIRA.

The following appears in the atlassian-jira.log:

2012-04-12 13:52:22,643 http-8080-2 INFO admin 831x36x1 r3phja 172.28.15.210 /secure/admin/jira/ViewPlugins.jspa [atlassian.plugin.manager.DefaultPluginManager] Disabling com.sysbliss.jira.plugins.jira-workflow-designer
2012-04-12 13:52:22,644 http-8080-2 ERROR admin 831x36x1 r3phja 172.28.15.210 /secure/admin/jira/ViewPlugins.jspa [webwork.dispatcher.ServletDispatcher] Could not execute action
java.lang.NullPointerException
	at com.atlassian.plugin.osgi.factory.OsgiPluginInstalledHelper.onDisable(OsgiPluginInstalledHelper.java:94)
	at com.atlassian.plugin.osgi.factory.OsgiPlugin.disableInternal(OsgiPlugin.java:419)
	at com.atlassian.plugin.impl.AbstractPlugin.disable(AbstractPlugin.java:279)
	at com.atlassian.plugin.manager.DefaultPluginManager.notifyPluginDisabled(DefaultPluginManager.java:1058)
	at com.atlassian.plugin.manager.DefaultPluginManager.disablePluginInternal(DefaultPluginManager.java:1040)
	at com.atlassian.plugin.manager.DefaultPluginManager.disablePluginWithoutPersisting(DefaultPluginManager.java:1018)
	at com.atlassian.jira.plugin.JiraPluginManager.disablePluginWithoutPersisting(JiraPluginManager.java:100)
	at com.atlassian.plugin.manager.PluginEnabler.enable(PluginEnabler.java:128)
	at com.atlassian.plugin.manager.PluginEnabler.enableRecursively(PluginEnabler.java:52)
	at com.atlassian.plugin.manager.DefaultPluginManager.enablePlugin(DefaultPluginManager.java:927)
	at com.atlassian.jira.plugin.JiraPluginManager.enablePlugin(JiraPluginManager.java:56)
	at com.atlassian.jira.web.action.admin.ViewPlugins.doExecute(ViewPlugins.java:85)
	at webwork.action.ActionSupport.execute(ActionSupport.java:165)
	at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:54)
	at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:139)
	at com.atlassian.jira.web.dispatcher.JiraServletDispatcher.service(JiraServletDispatcher.java:171)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:55)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:41)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.executeRequest(AccessLogFilter.java:99)
	at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.doFilter(AccessLogFilter.java:83)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

Cause

Another plugin is needed for the appropriate architecture to be in place in order for this plugin to function correctly.

Resolution

  1. Shutdown JIRA
  2. Download the Sysbliss AMF Server Plugin
  3. Move that plugin to your <JIRA-home>/plugins/installed-plugins/
  4. Start JIRA

Last modified on Mar 30, 2016

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