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The user logs in JIRA: suddenly an error exception is thrown on the screen. It says that the Gadget Dashboard plugin (the one responsible for load that user dashboard) is not available. Although you be able to see this plugin really disabled on administration section, it cannot be re-enabled because a non-specified web fragment is also disabled.

The following error is thrown in the screen:


Or during the end of the installation error below occurred: 


The Gadget Dashboard is a bundled plugin of JIRA and should always be enabled. The conditions in which this won't occur: 

  • The plugin has been disabled.
  • The plugins timed out on startup.


  1. Access the Add-on Manager and verify the plugin is not disabled. This can also be done from the database as in JIRA does not Start Due to Disabled Bundled Plugin.
  2. Run through the steps in JIRA System Plugin Timeout While Waiting for Add-ons to Enable.
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  1. in my case the cause was simply a 100% full root disk

  2. This solution does not work in my case, and this is how I overcome this issue:

    1. From <jira-install>/bin (or <Tomcat-home>/bin for JIRA WAR installations), open setenv.bat.
    1. Find the section set JVM_SUPPORT_RECOMMENDED_ARGS=
    2. Paste this parameter right after this section 

    That parameter is used to increase the plugin timeout period 

    Source: JIRA System Plugin Timeout While Waiting for Plugins to Enable

  3. Thanks Duong Pham. This solved my problem (smile)

  4. Same here, thanks alot! Duong Pham

  5. Thanks Duong Pham ! You made my day  (smile)