Unable to read Subversion index

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Symptoms

For some reason, JIRA may not display the subversion information when using JIRA Subversion Plugin. It may start happening by itself or after an upgrade, migration for a new server, etc.

The following appears in the atlassian-jira.log or catalina.out:

[subversion.issuetabpanels.changes.SubversionRevisionsTabPanel] Unable to read Subversion index.
org.apache.lucene.index.IndexNotFoundException: no segments* file found in org.apache.lucene.store.NIOFSDirectory@/opt/atlassian/home/jira511/caches/indexes/plugins/atlassian-subversion-revisions lockFactory=org.apache.lucene.store.SimpleFSLockFactory@7690c09f: files: []
	at org.apache.lucene.index.SegmentInfos$FindSegmentsFile.run(SegmentInfos.java:711)
	at org.apache.lucene.index.DirectoryReader.open(DirectoryReader.java:75)
	at org.apache.lucene.index.IndexReader.open(IndexReader.java:428)
	at org.apache.lucene.index.IndexReader.open(IndexReader.java:274)
	at com.atlassian.jira.plugin.ext.subversion.revisions.DefaultLuceneIndexAccessor.getIndexReader(DefaultLuceneIndexAccessor.java:26)
	at com.atlassian.jira.plugin.ext.subversion.revisions.RevisionIndexer.getLogEntriesByRepository(RevisionIndexer.java:509)
	at com.atlassian.jira.plugin.ext.subversion.issuetabpanels.changes.SubversionRevisionsTabPanel.getActions(SubversionRevisionsTabPanel.java:74)
	at com.atlassian.jira.plugin.issuetabpanel.IssueTabPanelInvokerImpl.invokeGetActions(IssueTabPanelInvokerImpl.java:92)
	at com.atlassian.jira.issue.tabpanels.AllTabPanel.getActions(AllTabPanel.java:40)
	at com.atlassian.jira.plugin.issuetabpanel.IssueTabPanelInvokerImpl.invokeGetActions(IssueTabPanelInvokerImpl.java:87)
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
	at java.lang.reflect.Method.invoke(Unknown Source)
	at com.atlassian.multitenant.impl.MultiTenantComponentFactoryImpl$AbstractMultiTenantAwareInvocationHandler.invokeInternal(MultiTenantComponentFactoryImpl.java:181)
	at com.atlassian.multitenant.impl.MultiTenantComponentFactoryImpl$MultiTenantAwareInvocationHandler.invoke(MultiTenantComponentFactoryImpl.java:211)
	at $Proxy249.invokeGetActions(Unknown Source)
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
	at java.lang.reflect.Method.invoke(Unknown Source)
	at com.atlassian.plugin.osgi.hostcomponents.impl.DefaultComponentRegistrar$ContextClassLoaderSettingInvocationHandler.invoke(DefaultComponentRegistrar.java:129)
	at $Proxy249.invokeGetActions(Unknown Source)
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
	at java.lang.reflect.Method.invoke(Unknown Source)
	at com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:154)
	at $Proxy249.invokeGetActions(Unknown Source)
	at com.atlassian.jira.plugin.viewissue.ActivityBlockViewIssueContextProvider.getContextMap(ActivityBlockViewIssueContextProvider.java:82)
	at com.atlassian.jira.plugin.webfragment.CacheableContextProviderDecorator.initContextMap(CacheableContextProviderDecorator.java:70)
	at com.atlassian.jira.plugin.webfragment.CacheableContextProviderDecorator.getContextMap(CacheableContextProviderDecorator.java:46)
	at com.atlassian.jira.plugin.webfragment.contextproviders.MultiContextProvider.getContextMap(MultiContextProvider.java:99)
	at com.atlassian.plugin.web.descriptors.DefaultWebPanelModuleDescriptor$ContextAwareWebPanel.getHtml(DefaultWebPanelModuleDescriptor.java:143)
	at com.atlassian.jira.web.component.ModuleWebComponentImpl.renderModule(ModuleWebComponentImpl.java:84)
	at com.atlassian.jira.web.component.ModuleWebComponentImpl.renderModuleAndLetNoThrowablesEscape(ModuleWebComponentImpl.java:67)
	at com.atlassian.jira.web.component.ModuleWebComponentImpl.renderModules(ModuleWebComponentImpl.java:45)
	at com.atlassian.jira.issue.util.IssueWebPanelRenderUtil.renderPanels(IssueWebPanelRenderUtil.java:80)
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
	at java.lang.reflect.Method.invoke(Unknown Source)
	at webwork.util.InjectionUtils$DefaultInjectionImpl.invoke(InjectionUtils.java:70)
	at webwork.util.InjectionUtils.invoke(InjectionUtils.java:56)
	at webwork.util.ValueStack.findValue(ValueStack.java:514)
	at webwork.util.ValueStack.findValue(ValueStack.java:213)
	at webwork.view.taglib.WebWorkBodyTagSupport.findValue(WebWorkBodyTagSupport.java:62)
	at webwork.view.taglib.BasicPropertyTag.doStartTag(BasicPropertyTag.java:54)
	at org.apache.jsp.secure.views.issue.viewissue_jsp._jspx_meth_ww_005fproperty_005f4(viewissue_jsp.java:546)
	at org.apache.jsp.secure.views.issue.viewissue_jsp._jspx_meth_ww_005fproperty_005f3(viewissue_jsp.java:514)
	at org.apache.jsp.secure.views.issue.viewissue_jsp._jspService(viewissue_jsp.java:163)
	at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
	at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:386)
	at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:313)
	at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:260)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.jira.web.filters.XContentTypeOptionsNoSniffFilter.doFilter(XContentTypeOptionsNoSniffFilter.java:22)
	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
(...)

Cause

This error is caused by broken indexes on the subversion plugin directory. 

Resolution

Luckily it has a simple solution:

  1. Stop JIRA;
  2. Remove the whole directory from your server: $JIRA_HOME/caches/indexes/plugins/atlassian-subversion-revisions
  3. Start JIRA again.

    It won't work if you just remove the content from $JIRA_HOME/caches/indexes/plugins/atlassian-subversion-revisions/*. You'll need to remove the atlassian-subversion-revisions directory as well.

Last modified on Mar 30, 2016

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