Unable to render content due to system error in description and activity stream after upgrade

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Symptoms

The following code shown on description of view issue page but not within Edit issue page. The code also showing on activity stream as well.

 Unable to render content due to system error: com.atlassian.renderer.v2.RenderMode.renderEmbeddedObjects()Z
 

The following appears in the atlassian-jira.log:

2012-06-19 16:03:09,400 http-443-3 ERROR arlo 963x1x1 10bsvom 74.112.132.234 /browse/SRVBIZ-3 [atlassian.renderer.v2.V2Renderer] Unable to render content due to system error: com.atlassian.renderer.v2.RenderMode.renderEmbeddedObjects()Z
java.lang.NoSuchMethodError: com.atlassian.renderer.v2.RenderMode.renderEmbeddedObjects()Z

Cause

Additional jar file with different version was located under the library. It could be caused by JIRA had loaded previous version jar file.

Workaround

1. Check if there's are more than 1 version of jar file named atlassian-renderer-3.14.x.jar at: $jira-install/atlassian-jira/WEB-INF/lib
2. If there are more than 1 version, shutdown JIRA
3. Delete/move the older version of jar file from the directory
4. Restart JIRA

Last modified on Mar 30, 2016

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