Upgrade Fails Due to 'Content is not allowed in prolog' Error
Symptoms
Upgrading JIRA to 4.3.x or later fails.
The following appears in the atlassian-jira.log:
2011-06-27 16:52:54,688 main ERROR [atlassian.jira.upgrade.UpgradeManagerImpl] Exception thrown during upgrade: Content is not allowed in prolog.
org.xml.sax.SAXParseException: Content is not allowed in prolog.
at org.apache.xerces.parsers.DOMParser.parse(Unknown Source)
at org.apache.xerces.jaxp.DocumentBuilderImpl.parse(Unknown Source)
at javax.xml.parsers.DocumentBuilder.parse(DocumentBuilder.java:124)
at com.atlassian.jira.upgrade.tasks.UpgradeTask_Build601.doUpgrade(UpgradeTask_Build601.java:164)
at com.atlassian.jira.upgrade.UpgradeManagerImpl.doUpgradeTaskSucess(UpgradeManagerImpl.java:578)
at com.atlassian.jira.upgrade.UpgradeManagerImpl.runUpgradeTasks(UpgradeManagerImpl.java:482)
...
Cause
The osuser.xml file contain invalid characters.
Resolution
- Remove the invalid character from the osuser.xml file and redo the upgrade process.
You can clean the file by following the information contained in this page.
Last modified on Nov 2, 2018
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