Workflow Transitions Are Not Appearing after Modifying the Workflow

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Symptoms

Workflow transitions are not appearing on after modifying the workflow.

The following error is registered in the logs:

Root cause:
java.lang.IllegalStateException: The Fisheye plugin is currently unavailable due to a configuration error
at com.atlassian.jira.ext.fisheye.ChangeSetManagerImpl.searchForChangeSets(ChangeSetManagerImpl.java:298)
at com.atlassian.jira.ext.fisheye.ChangeSetManagerImpl.getChangesetsForIssue(ChangeSetManagerImpl.java:100)
at com.atlassian.jira.ext.fisheye.ChangeSetManagerImpl.getChangesetsForIssue(ChangeSetManagerImpl.java:77)
at com.atlassian.jira.workflow.condition.CodeCommittedCondition.passesCondition(CodeCommittedCondition.java:38)
at com.opensymphony.workflow.AbstractWorkflow.passesCondition(AbstractWorkflow.java:904)
at com.opensymphony.workflow.AbstractWorkflow.passesConditions(AbstractWorkflow.java:938)
at com.opensymphony.workflow.AbstractWorkflow.passesConditions(AbstractWorkflow.java:962)
at com.opensymphony.workflow.AbstractWorkflow.getAvailableActionsForStep(AbstractWorkflow.java:688)
at com.opensymphony.workflow.AbstractWorkflow.getAvailableActions(AbstractWorkflow.java:118)
at com.atlassian.jira.issue.IssueUtilsBean.loadAvailableActions(IssueUtilsBean.java:60)
at com.atlassian.jira.web.component.issuesummary.IssueSummaryWebComponent.getAvailableActions(IssueSummaryWebComponent.java:90)
at com.atlassian.jira.web.component.issuesummary.IssueSummaryWebComponent.getHtml(IssueSummaryWebComponent.java:69)
at org.apache.jsp.decorators.issuesummary_jsp._jspService(issuesummary_jsp.java:392)
Could not load class 'com.atlassian.jirafisheyeplugin.domain.workflow.condition.ReviewsCompleteCondition': java.lang.ClassNotFoundException: com.atlassian.jirafisheyeplugin.domain.workflow.condition.ReviewsCompleteCondition	

Cause

A workflow condition related to Fisheye was added accidentally but Fisheye is not configured yet in JIRA.

Resolution

  1. Remove the Code Committed condition from the workflow
  2. Disable the Fisheye plugin under Administration >> Plugins so that you don't accidentally add it again.

 

 

 

 

 

 

 

 

 

 

 

 

   

 

 

 

 

 

 

 

 

 

 

 

 

Last modified on Jul 31, 2018

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