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Common Workflow Configuration Mistakes
- Workflow action missing.
Conditions control who can perform a transition, and under what circumstances. If a condition fails, the user won't see the transition link on the View Issue page. See Transition Conditions.
- Workflow action results in permission error.
Validators check that any user-supplied input is valid before performing the transition. For example, a validator can be used to ensure that the comment entered by a user on the transition's screen meets a certain criteria. If a validator 'fails', the Post Functions of the transition will not be executed and the issue will not progress to the destination step of the transition. See Transition Validator.
- Cannot edit or delete steps within a workflow.
- Associating Workflow with a project/issue > Workflow hierarchy
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- Step Properties
Knowledge Base Articles
Closing an Issue Results in 'Column 'ID' cannot be null' Error Clicking on View Workflow in issue view results in pop-up error 'Found a workflow in the request parameters, but there is no workflowMode' Error when Editing Workflow JIRA throws NullPointerException using Imported Workflow Due to Missing Linked Status 'XSRF white list failure' When Editing Workflows Available Workflow Actions do not Match Workflow Transitions Cannot Add Transitions or Delete Steps in Draft Workflows Cannot Create Issues due to 'Could not load validator' class Errors Cannot Perform Bulk Change Operations Closed Issues Showing as UNRESOLVED or Open Issues appears as Resolved with Strike Through Editing the Workflow Transition for Issue Creation Editing Workflow Results in HTTP Status 404 Exception When Viewing 'Workflow Schemes' Via Project Administration How To Prevent Specific Users from Executing Workflow Transitions JIRA Throws Missing Available Workflow Actions New Workflow Screen will not Save MySQL Binary Logging Problem with InnoDB When Creating a Workflow JIRA Shows Multiple UNRESOLVED Statuses Workflow Transition Fails Due to 'Error Retrieving Originating Step' NullPointerException in 'com.atlassian.jira.issue.managers.DefaultIssueManager.notifyTrackbacks' Error During Issue Creation Due to Invalid Workflow SysBliss Workflow Designer fails to enable NullPointerException after importing workflow XML How to Capture the Initial Resolution Date 'Incorrect syntax near the keyword DEFAULT Error is Thrown When Moving or Cloning Issues Post-Function in the Create Issue Transition does not Update Assignee due to Order Workflow error: Cannot find Screen with id 'xxxxx' Missing class for post-function on workflow transition NullPointerException when the name of the project workflow has trailing space(s) in the jiraworkflows table or workflowschemeentity table Cannot Delete Workflow Step from Draft Workflow Issues Become Resolved Silently Issues can be transitioned by all users, even though they don't have permission Issue is not updated by Post Function Exceptions occur in Workflow Designer / View Workflow using Java 1.7 Workflow designer not showing up How to remove optional post functions from the initial transition in a workflow The 'Update Issue Field' Post-Function Doesn't work when Creating Issues after Upgrading to JIRA 6 Adjusting the Size of JIRA Workflow Editor Window Unable to Transition Workflow due to Duplicate entry error Required Field warnings do not appear when submitting a transition without required information Can't get Assign to Current User post-function to work on the Create Issue transition Issue Security Level not set when the function added in Create Issue post-function Transition not appearing for Issue Type Test when using Zephyr Error while editing Workflow Scheme - The entity name must immediately follow the '&' in the entity reference. Post-function on Create Issue transition appears to not work Workflow Step Properties blocks transition actions