Common Workflow Configuration Mistakes
- Workflow action missing.
Conditions control who can perform a transition, and under what circumstances. If a condition fails, the user won't see the transition link on the View Issue page. See Transition Conditions.
- Workflow action results in permission error.
Validators check that any user-supplied input is valid before performing the transition. For example, a validator can be used to ensure that the comment entered by a user on the transition's screen meets a certain criteria. If a validator 'fails', the Post Functions of the transition will not be executed and the issue will not progress to the destination step of the transition. See Transition Validator.
- Cannot edit or delete steps within a workflow.
- Associating Workflow with a project/issue > Workflow hierarchy
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- Step Properties
Knowledge Base Articles
Page: Closing an Issue Results in 'Column 'ID' cannot be null' Error Page: Clicking on View Workflow in issue view results in pop-up error Page: 'Found a workflow in the request parameters, but there is no workflowMode' Error when Editing Workflow Page: Imported Workflow Throws NullPointerException Due to Missing Linked Status Page: 'XSRF white list failure' When Editing Workflows Page: Available Workflow Actions do not Match Workflow Transitions Page: Cannot Add Transitions or Delete Steps in Draft Workflows Page: Cannot Create Issues due to 'Could not load validator' class Errors Page: Cannot Perform Bulk Change Operations Page: Closed Issues Showing as UNRESOLVED or Open Issues appears as Resolved with Strike Through Page: Editing the Workflow Transition for Issue Creation Page: Editing Workflow Results in HTTP Status 404 Page: Exception When Viewing 'Workflow Schemes' Via Project Administration Page: How To Prevent Specific Users from Executing Workflow Transitions Page: Missing Available Workflow Actions Page: New Workflow Screen will not Save Page: MySQL Binary Logging Problem with InnoDB When Creating a Workflow Page: JIRA Shows Multiple UNRESOLVED Statuses Page: Workflow Transition Fails Due to 'Error Retrieving Originating Step' Page: NullPointerException in 'com.atlassian.jira.issue.managers.DefaultIssueManager.notifyTrackbacks' Error During Issue Creation Due to Invalid Workflow Page: SysBliss Workflow Designer fails to enable Page: NullPointerException after importing workflow XML Page: How to Capture the Initial Resolution Date Page: 'Incorrect syntax near the keyword DEFAULT Error is Thrown When Moving or Cloning Issues Page: Post-Function in the Create Issue Transition does not Update Assignee due to Order Page: Workflow error: Cannot find Screen with id 'xxxxx' Page: Missing class for post-function on workflow transition Page: NullPointerException when the name of the project workflow has trailing space(s) in the jiraworkflows table or workflowschemeentity table Page: Cannot Delete Workflow Step from Draft Workflow Page: Issues Become Resolved Silently Page: Issue Security Level not set when the function added in Create Issue post-function Page: Issues can be transitioned by all users, even though they don't have permission Page: Issue is not updated by Post Function Page: Exceptions occur in Workflow Designer / View Workflow using Java 1.7 Page: Workflow designer not showing up Page: How to remove optional post functions from the initial transition in a workflow Page: The 'Update Issue Field' Post-Function Doesn't work when Creating Issues after Upgrading to JIRA 6 Page: Adjusting the Size of JIRA Workflow Editor Window Page: Unable to Transition Workflow due to Duplicate entry error Page: Required Field warnings do not appear when submitting a transition without required information