Troubleshooting
While scheduling work for your teams, Portfolio for Jira will warn you if there are any misaligned dates in your plan.
Jump to:
- Child issues starting before parent issues
- Issue dates clashing with due dates
- Adding issues to or removing issues from active sprints
- Current date is past the end date of an issue
- Using sprint dates as issue target dates
Child issues starting before parent issues
If you set dates for issues that conflict with the dates of their corresponding parent or child issues, you'll explicitly get a warning message for it. This makes it easy for you to quickly fix any dates that may have been mistakenly updated.
Sample warning when a child issue starts before its parent
This also applies when issues use sprint dates in the plan.
Sample warning when the sprint dates of a child issue are before its parent's dates
Issue dates clashing with due dates
If you've set dates for an issue that clash with the due dates coming from Jira, you'll need to modify these dates accordingly.
Sample warning when an issue's due date is earlier than its target end date
Adding issues to or removing issues from active sprints
If you're adding an issue to or removing an issue from an active sprint, note that this will affect the scope of the sprint in progress. In the 'Review changes' dialog, a warning will be shown for such changes on hover.
Sample warning when an issue is added to an active sprint
Current date is past the end date of an issue
If the current date at the time you're viewing an issue is already past the end date of that issue, you'll explicitly get a warning message for it. You'll also be prompted to update either the status of the issue, or its end date.
Sample warning when an issue's target end date is past the current day's date
Additionally, if the unresolved issue is in progress, you'll be prompted to do one of the following:
- Move the issue status back to To do
- Add the issue to a current or future sprint
- Reschedule the issue to a later end date
Using sprint dates as issue dates
If you're using sprint dates as issue dates, these dates will be used when monitoring releases and issue dependencies.
Sprint dates and release status
If the sprint end date of an issue is past the assigned release date, the release will become off track.
Off track release due to sprint dates being past release date
Sprint dates and issue dependencies
The sprint dates will be used to monitor the relationship of issue dependencies.
In the example below, IOS-12 is blocked by IOS-15, which means work for IOS-15 must be completed so work for IOS-12 can start. However, IOS-15 is in a sprint that starts later than the sprint where IOS-12 is assigned to. The dependency badges will become red, to clearly indicate that the dates of the dependent issues are clashing.
Clashing issue dependencies due to sprint dates