Working on service desk projects
Jira Service Desk Server 4.1 documentation
- Installing Jira Service Desk
- Getting started with Jira Service Desk
- Administering service desk projects
- Working on service desk projects
- Set up a knowledge base for self-service
- Using the help center
- Collecting customer satisfaction (CSAT) feedback
- Jira Service Desk best practices
- Getting help with Jira Service Desk
On this page
In this section
- Working with issues
- Searching for issues
- Managing your user profile
- Adding announcements
- Adding customers
- Adding request participants
- Using service desk queues
- Raising requests on behalf of customers
- Organizing work with versions
- Organizing work with components
- Workflows
- Using Jira on a mobile device
- Configuring dashboards
- View requests in the help center
Related content
- No related content found
If you are an agent working on a Jira Service Desk project, you're in the right place!
If this is the first time you have used Jira Service Desk, check out Getting started for service desk agents for a brief introduction to your new workspace.
If you're familiar with Jira Service Desk, use the search bar below to find any needed information.
Search the topics in 'Working on service desk projects':
Working on issues
Last modified on Apr 30, 2019
In this section
- Working with issues
- Searching for issues
- Managing your user profile
- Adding announcements
- Adding customers
- Adding request participants
- Using service desk queues
- Raising requests on behalf of customers
- Organizing work with versions
- Organizing work with components
- Workflows
- Using Jira on a mobile device
- Configuring dashboards
- View requests in the help center
Related content
- No related content found
Powered by Confluence and Scroll Viewport.