Jira Service Desk best practices
Jira Service Desk Server 4.13 documentation
- Installing Jira Service Desk
- Getting started with Jira Service Desk
- Administering service desk projects
- Working on service desk projects
- Set up a knowledge base for self-service
- Setting up incident management
- Providing help in multiple languages
- Using the help center
- Collecting customer satisfaction (CSAT) feedback
- Jira Service Desk best practices
- Getting help with Jira Service Desk
- Jira Data Center and Server mobile app
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Check out the following best practice articles:
- Best practices for designing the customer portal
- Best practices for IT teams using Jira Service Desk
- Best practices for software teams using Jira Service Desk
Last modified on Nov 18, 2020
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