Administering service desk projects
Jira Service Desk Server 4.5 documentation
- Installing Jira Service Desk
- Getting started with Jira Service Desk
- Administering service desk projects
- Working on service desk projects
- Set up a knowledge base for self-service
- Using the help center
- Collecting customer satisfaction (CSAT) feedback
- Jira Service Desk best practices
- Getting help with Jira Service Desk
On this page
In this section
- Managing access to your service desk
- Configuring the customer portal
- Receiving requests by email
- Setting up service desk users
- Setting up queues for your team
- Automating your service desk
- Managing service desk notifications
- Setting up request types
- Setting up approvals
- Setting up SLAs
- Setting up service desk reports
- Default service desk project configuration
- Using Jira applications with Hipchat
- Using Jira applications with Confluence
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Welcome to the source of truth for Jira Service Desk administrator knowledge and power.
This section is for Jira Service Desk project administrators. You're in the right place if you're the one who adds agents and sets up your service desk project. If you're new to Jira Service Desk, check out our getting started guides.
Search the topics in Administering service desk projects:
Last modified on Nov 21, 2019
In this section
- Managing access to your service desk
- Configuring the customer portal
- Receiving requests by email
- Setting up service desk users
- Setting up queues for your team
- Automating your service desk
- Managing service desk notifications
- Setting up request types
- Setting up approvals
- Setting up SLAs
- Setting up service desk reports
- Default service desk project configuration
- Using Jira applications with Hipchat
- Using Jira applications with Confluence
Related content
- No related content found
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