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Adding people to participate in requests
(JIRA Service Desk 2.4 Documentation)
By default, requests are between the customer reporting an issue and the agent resolving that issue; however, we have a few different options for agents and customers who need to involve other people in their requests....
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Adding people to participate in requests
(JIRA Service Desk 2.3 Documentation)
By default, requests are between the customer reporting an issue and the agent resolving that issue; however, we have a few different options for agents and customers who need to involve other people in their requests....
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Adding people to participate in requests
(JIRA Service Desk 2.5 Documentation)
By default, requests are between the customer reporting an issue and the agent resolving that issue; however, we have a few different options for agents and customers who need to involve other people in their requests....
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Adding request participants
(Jira Service Desk Cloud)
Request participants are _JPM_JIRAServiceDesk product name customers who watch requests. You might add request participants so they can provide more information about a request, or to keep them in the loop about a request's progress....
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Adding request participants
(JIRA Service Desk Server 3.0)
Customer requests are communications between the customer reporting an issue and the agent resolving that issue. To aid the resolution process, both agents and customers can add request participants....