Blank Admin Page
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Problem
When Admins login into Fisheye they are not able to see administration options. Only a blank page is displayed.
If you inspect the page through console you will see the following error:
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Refused to display 'http://fisheye.com/static/n5uu6o/gwt/AdminGwtModule/2DBD181FCEF4B86199AEF774DEEB40DD.cache.html' in a frame because it set 'X-Frame-Options' to 'Deny'Cause
This is most likely an issue with your proxy configuration. Please check with your proxy administrator.
Workaround
Install something like "Ignore X frames Options" in Mozilla Firefox.
Add the following line to the proxy configuration:
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add_header X-Frame-Options ALLOW;This document may be helpful in troubleshooting your configuration.
https://developer.mozilla.org/en-US/docs/Web/HTTP/X-Frame-Options
Mozilla and Chrome in their most recent versions do not support the ALLOW directive.
Resolution
Check with your proxy administrator the cause for the issue.
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