Symptoms

While trying to migrate to MySQL database, upon clicking on the "Test Connection" button, the following error is reported on screen:

Couldn't connect to database: You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'where variable_name = 'collation_database'' at line 1. See logs for details.

Cause

Fisheye is being run with an unsupported version of MySQL - in this case 4.1.20.

Resolution

Refer to the supported platforms guide and upgrade MySQL to a supported version.