Crucible Throws Page Not Found Error when following Direct Link to Crucible Home Page
Symptoms
When trying to access a direct Crucible link (i.e. a bookmark) such as http://<hostname>:8060/fisheye/cru/home the following error message is displayed in the logs;
2015-01-19 14:32:44,112 DEBUG [qtp1243456071-6541 ] fisheye ProfilingServletFilter-logRequest - start request GET /fecru/cru/home sessionid=1710ohpfu4q7f8kcn45czgunc
2015-01-19 14:32:44,138 DEBUG [qtp1243456071-6541 ] fisheye ProfilingServletFilter-logRequest - end request in 26ms GET /fecru/cru/home sessionid=1710ohpfu4q7f8kcn45czgunc 404
And the following is displayed within the UI;
Cause
No license is present for Crucible so hence the functionality is not available.
Resolution
Add your existing Crucible License by going to Administration > System Settings > System Info and then under the License section select Edit License, copy your license in and select Update.
Last modified on Feb 19, 2016
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