Error 404 - Problem accessing //

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Platform Notice: Server and Data Center Only - This article only applies to Atlassian products on the server and data center platforms.

Problem

When accessing Fisheye/Crucible through a reverse proxy, a 404 is encountered the following is returned in the browser:

<html>
<head>
<meta http-equiv="Content-Type" content="text/html;charset=ISO-8859-1"/>
<title>Error 404 Not Found</title>
</head>
<body>
<h2>HTTP ERROR: 404</h2>
<p>Problem accessing //. Reason:
<pre> Not Found</pre></p>
<hr /><i><small>Powered by Jetty://</small></i>
</body>
</html>

Cause

An extra slash (/) is being appended to the end of the URL by the proxy server.

Resolution

In Apache make sure that there is no trailing slash for the host URL in the proxy configuration:

ProxyPass /fisheye http://FEHOST:8060/fisheye
ProxyPassReverse /fisheye http://FEHOST:8060/fisheye

Last modified on Jul 31, 2018

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