Problem

You have configured your perforce repository, but when you click test you see an error like the following:

Cause

This can happen when using Ticket Based Authentication and you do not provide a password to Fisheye, instead relying on the P4PASSWD environment variable to set the password.

Resolution

When using Ticket Based Authentication the P4PASSWD environment variable is ignored, so Fisheye will need to be provided with the correct password in the repository configuration.

There is an issue to improve the error message at FE-2740.