Fisheye email notifications are not sent due to 552 5.3.4 Error: message file too big
Problem
Fisheye email notifications are not sent.
The following appears in the atlassian-fisheye-YYYY-MM-DD.log:
ERROR [notificationManager1 ] fisheye.mail Mailer-sendMessage - problem sending email
com.sun.mail.smtp.SMTPSendFailedException: 552 5.3.4 Error: message file too big
at com.sun.mail.smtp.SMTPTransport.issueSendCommand(SMTPTransport.java:1388) [mail-1.4.jar:1.4]
at com.sun.mail.smtp.SMTPTransport.finishData(SMTPTransport.java:1215) [mail-1.4.jar:1.4]
at com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:586) [mail-1.4.jar:1.4]Cause
The size limit in the email server does not allow the email to be sent.
Resolution
Increase the size limit in the email server.
Last modified on Jul 31, 2018
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