Symptoms

The following message is shown when starting up Fisheye/Crucible:

INFO \| jvm 1 \| 2010/10/19 09:41:25 \| 09:41:25 ERROR - MySQL DB is using collation 'utf8_general_ci'

Cause

Fisheye/Crucible needs to use rules for comparing string values which recognise the differences between upper and lower case letters. Hence, a database with "case sensitive collation" is required.

Resolution

The database collation needs to be changed. Please refer to the following page for instructions:

• About database encoding