Unable to extract Fisheye due to error "This is the first disk in a backup set, please insert the last disk of this set"

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Symptoms

When unzipping a Fisheye/Crucible *.zip file, the following message is prompted:

"This is the first disk in a backup set, please insert the last disk of this set"

Cause

Using an incompatible compression tool to extract the *.zip file such as the Windows built in extractor leads to the error message above.

Resolution

Extract the downloaded zip file with the following recommended unzip tools:

 

 

 

 

 

 

 

 

 

 

 

 

 

   

 

 

 

 

 

 

 

 

 

 

 

 

 

Last modified on Jun 8, 2015

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