Symptoms

When unzipping a Fisheye/Crucible *.zip file, the following message is prompted:

"This is the first disk in a backup set, please insert the last disk of this set"

Cause

Using an incompatible compression tool to extract the *.zip file such as the Windows built in extractor leads to the error message above.

Resolution

Extract the downloaded zip file with the following recommended unzip tools:

• 7zip
• Winzip