Project and issue tracking
Service management and customer support
Manage any business project
Document collaboration
Git code management
Usage and admin help
Answers, support, and inspiration
Cloud services health
Feature suggestions and bug reports
Product apps
Frequently asked questions
Get started guide
Unable to load
Learn about Jira Service Desk’s different user types and roles, how your customers raise requests, and what agents see.
Walk you through the process of setting up a service desk project for your team and a corresponding customer-facing site.
Find out about navigating your workspace, working on customer issues, and working with a knowledge base.
More of a visual learner? Get your questions answered in a 60-minute overview of Jira Service Desk.