Get started administering Jira Service Desk
Make queues for your team
Automatically prioritize incoming requests so your agents know what to pick up first.
Customize your service desk channels
Set up your customer-facing web portal and email address to collect requests.
Bring your service desk to the next level
Track and report on your team's success with SLAs, and give your customers a knowledge base.
Introduce customers to your service desk
Get your customers onboard and start providing great service.