Get started with Jira Service Desk
Tips and tricks for setting up and providing great customer service
Learn about Jira Service Desk’s different user types and roles, how your customers raise requests, and what agents see.
Get started administering Jira Service Desk
Walk you through the process of setting up a service desk project for your team and a corresponding customer-facing site.
Get started as a service desk agent
Find out about navigating your workspace, working on customer issues, and working with a knowledge base.