Download the Hipchat apps

Use Hipchat everywhere. We've got Mac, Windows, Linux desktop apps and iOS and Android mobile apps.  

Don't want to download an app? You can also use the Hipchat web app in your browser. Just log in and launch the web app.

Downloading and installing the Hipchat desktop apps

You can download and install the Hipchat desktop apps from the Hipchat web site.

  1. Go to the Hipchat Downloads page.
  2. Choose the tab for your operating system, if you weren't taken directly to it.
  3. Click the Download button. 
  4. To install the app, follow the instructions presented to you.
    Note: For Linux, the instructions are on the Linux tab of the downloads page. 

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Note: If your team is using Hipchat Server, the on-premise version of Hipchat, follow the instruction on Downloading and Connecting Hipchat Apps in the Hipchat Server documentation.

Downloading, installing, and updating the Hipchat iOS mobile app

You can download and install the Hipchat iOS app from the Apple App Store. Once installed, Hipchat will automatically update (unless you've turn off auto-updates in your device).

  1. On your iOS device, go to the Apple App Store.
  2. Search for Hipchat.
  3. Follow the prompts to install the Hipchat app.

Downloading, installing, and updating the Hipchat Android mobile app

  1. On your Android device, go to the Google Play Store.
  2. Search for Hipchat.
  3. Follow the prompts to install or update the Hipchat app.

Upgrading the Hipchat desktop apps

By default, you're notified in Hipchat when there's a major update of Hipchat and you can follow the prompts in the notification message to upgrade the Hipchat app.  

Upgrading the Mac Desktop App

Follow the prompts in the notification message to upgrade the app. If you didn't upgrade when you were notified, you can also do the following steps:

  1. In the Hipchat menu bar at the top of your screen, click Hipchat > Check for Updates.  If an update is available, the Software Update window appears showing the release notes for the version you're updating to. Otherwise, a message appears telling you that Hipchat is up to date.
  2. If an update is available, follow the prompts on the screen to upgrade Hipchat.

Upgrading the Windows Desktop App

Follow the prompts in the notification message to upgrade the app. If you didn't upgrade when you were notified, you can download and install the latest version as described above.

Upgrading the Linux Desktop App

Hipchat is a standard package. Refer to your specific Linux distribution documentation for upgrading instructions.  

You can also install the latest version directly as described above. The downloads page has upgrade instructions for some distributions.

Uninstalling the Hipchat apps

Uninstalling the Hipchat app doesn't delete your Hipchat account or any data associated with your group. It only removes the app from your device.

Uninstalling the Mac desktop app

  1. Quit the Hipchat application.
  2. Open Finder > Applications. A list of applications appears.
  3. Click and drag the Hipchat application to the trash.

Uninstalling the Windows 7, Windows 8, and Vista desktop apps

  1. Click the Start menu. 
  2. Windows 7 and Vista: Click Control Panel.
  3. Windows 8: Click Settings > Control Panel.
  4. Click Uninstall a Program
  5. Right-click Hipchat, then select Uninstall.

Uninstalling the Linux desktop app

Hipchat is a standard package. Refer to your specific Linux distribution documentation for uninstallation instructions.

Uninstalling the iOS app

There are multiple ways to remove apps. Here's one way:

  1. Tap and hold the Hipchat app's icon for a moment, then let go. The Hipchat icon (and all others start) moving and a gray "x" icon appears in the icon's corner.
  2. Tap the "x" icon. 
  3. Click Delete to confirm you want to delete the app. 

Uninstalling the Android app

There are multiple ways to remove apps. Here's one way:

  1. Open the Google Play Store app.
  2. Tap the Menu icon, then My Apps.
  3. Tap the Hipchat app, then tap Uninstall.

 

Last modified on Jan 21, 2018

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