Administrators and authenticated users in Hipchat Data Center

Article 25 of the GDPR sets forth the principle of data protection by design and by default. This is a broad principle with varying meaning and application depending on the context and type of personal data being processed. This principle is unique to each organization, and should always be evaluated with the assistance of legal counsel to determine all efforts required to comply. These efforts may include ensuring certain third party applications you use to process personal data are configured to default to the most privacy-friendly settings available whenever personal data is input. Below is a summary of relevant settings and configurations available through certain Atlassian products, and a discussion of any limitations. 


User personal data stored by Hipchat Data Center is accessible to Administrators and Authenticated Users of Hipchat as described in Hipchat: Data Protection by design and by default.

The following document describes how to identify the specific people who are Administrators and Authenticated Users for your Hipchat Data Center instance.

Version compatibility

Hipchat Server 2.0 and later


Accessing the list of Authenticated users

  1. Log in to your Hipchat instance.
  2. Click People
    In Hipchat Data Center, this will be in the left navigation column. In Hipchat Server, this will be a tab at the top left. 
  3. Use the search, alphabetical list, or pagination controls to navigate the list of authenticated users for your Hipchat instance.

Accessing the list of Administrators

  1. Log in to your Hipchat Data Center Instance
  2. Click People
    In Hipchat Data Center, this will be in the left navigation column. In Hipchat Server, this will be a tab at the top left.
  3. Click Show admins at the top right.
  4. Use the search, alphabetical list, or pagination controls to navigate the list of Administrators for your Hipchat instance.

Additional notes

There may be limitations based on your product version.

Note, the above-related GDPR workaround has been optimized for the latest version of this product. If you are running on a legacy version of the product, the efficacy of the workaround may be limited. Please consider upgrading to the latest product version to optimize the workarounds available under this article.

Third-party add-ons may store personal data in their own database tables or on the filesystem.

The above article in support of your GDPR compliance efforts applies only to personal data stored within the Atlassian server and data center products. To the extent you have installed third-party add-ons within your server or data center environment, you will need to contact that third-party add-on provider to understand what personal data from your server or data center environment they may access, transfer or otherwise process and how they will support your GDPR compliance efforts.

If you are a server or data center customer, Atlassian does not access, store, or otherwise process the personal data you choose to store within the products. For information about personal data Atlassian processes, see our Privacy Policy.

Last modified on Dec 10, 2018

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