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Chat history

Using Hipchat

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If a teammate shared it in chat, you can find it in chat history. Catch up with your team after you've been away. 

Searching chat history

You can search through the chat history of your 1-to-1 chats and rooms. If the room is private, you can only search it if you're a member of it (or you're an admin).

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In the desktop and web apps
  1. Open a 1-to-1 chat or go to the room whose history you want to search.
  2. Type your keywords in the Search history field at the top.
In the iOS app
  1. Open a 1-to-1 chat or go to the room whose history you want to search.
  2. Click the search icon at the top and type your keywords in the search field.
In the Android app
  1. Open a 1-to-1 chat or go to the room whose history you want to search.
  2. Click the search icon at the top and type your keywords in the search field.
If you're an admin

You can also search chat history from the Group admin menu.

  1. Log in to Hipchat in the browser.
  2. Click Group admin > Rooms.
  3. Select the room, then click History.
  4. Type your keywords in the search field.

Chat history retention settings

See Chat history retention and other privacy options for more information on how long chat history is retained in your site. 

Last modified on Feb 12, 2019

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