Error: VT-x is not available (VERR_VMX_NO_VMX) in Virtualbox
Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
This version of Hipchat Server is no longer supported
This article applies to a version of Hipchat Server which is beyond the Atlassian End of Life policy, and is no longer supported.
You should upgrade to a more recent version of Hipchat Server as soon as you can to take advantage of new features, and security and bug fixes. If possible, you should also consider deploying Hipchat Data Center instead.
Problem
While trying to boot up Hipchat Server using Virtualbox, you received the error on the interface:
VT-x is not available. (VERR_VMX_NO_VMX)Diagnosis
Environment
- Using VirtualBox to boot up Hipchat Server OVA.
Cause
The Virtualization option is not enabled for the CPU in the local machine's BIOS and this is required since Hipchat Server guest OS (Ubuntu) is 64-bit.
Workaround
- Enable the Virtualization option in the local machine BIOS and restart the computer.
- If the BIOS does not have a Virtualization option or it is already enabled, please see this virtualbox forum post for additional workarounds.