Hipchat SDK does not support audio/video calls on 64 bit chips mobile device

Still need help?

The Atlassian Community is here for you.

Ask the community

Problem

You are unable to make calls on Hipchat mobile client and get the following message:

Diagnosis

Check your mobile specifications mainly the CPU info e.g. 64-bit octa-core CPU

Cause

Hipchat currently does not support calls for mobile device that runs on 64 bit chips. We may look into supporting this in future.

 

 

Last modified on Jan 19, 2018

Was this helpful?

Yes
No
Provide feedback about this article
Powered by Confluence and Scroll Viewport.