How to Check Hipchat Client Version (Desktop & Mobile)

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Purpose

  • Find out the version of client that you are running to see if it is on the latest version
  • Check for improvements and bug fixes listed in the Release Notes page for the respective platforms:
  • Provide the information to Support team for troubleshooting purposes when dealing with client specific issues

Solution

  • Mac

    • Hipchat >> About Hipchat

  • Windows
    • Right click on the Hipchat icon from the taskbar


  • Android

    • Tap on options icon on the left side of the screen

    • Tap the (info) About 
    • The version will be displayed on the screen


  • iOS

    • Tap on the cog icon on the left side of the screen

    • The version will be displayed at the bottom of the screen


Last modified on Jan 19, 2018

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