How to Configure rsyslog In Hipchat Server
Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
This is for an outdated version of Hipchat Server
This article applies to a version of Hipchat Server which will be deprecated soon. After that period the version will no longer be supported.
You should upgrade to a more recent version of Hipchat Server as soon as you can to take advantage of new features, and security and bug fixes.
Purpose
Rsyslog is an alternate logger to syslog-ng and offers many benefits over syslog-ng. It is an open-source software utility used on UNIX and Unix-like computer systems for forwarding log messages in an IP network. It implements the basic syslog protocol, extends it with content-based filtering, rich filtering capabilities, flexible configuration options and adds features such as using TCP for transport.
Solution
In Hipchat Server, /home/admin/config/etc/readme.txt describes where to put the files to configure rsyslog forwarding that will persist through upgrades.
Admins may also refer to this comprehensive article on how to write the rsyslog.conf file.