Installing Hipchat for Linux Client fails on 32 bit Operating Systems

Still need help?

The Atlassian Community is here for you.

Ask the community


Problem

Unable to install Hipchat Client version 4.0 on 32-bit Linux Operating Systems 

Diagnosis

Environment

  • Any 32-bit Linux Operating System supported by Hipchat.
  • Hipchat for Linux version 4.0

Diagnostic Steps

  • Follow the instructions provided from https://www.hipchat.com/downloads#linux-install to set up the Hipchat repository on the 32-bit system. 
  • Run 'apt-get install hipchat4' 
  • apt-get returns the error 'Unable to locate package hipchat4'

Cause

The underlying technology used to build the Hipchat Client for Linux package is no longer supported for 32-bit Operating Systems. 

Workaround

Access the Hipchat Web Client using https://your.server.url/chat - if using a locally installed instance of Hipchat Server.

Resolution

A supported, 64-bit Linux Operating System must be installed in order to use the Hipchat for Linux Client version 4.0.


Last modified on Feb 15, 2019

Was this helpful?

Yes
No
Provide feedback about this article
Powered by Confluence and Scroll Viewport.