JIRA is now available as three separate applications, JIRA Software, JIRA Service Desk, and JIRA Core. For more information on administering these applications, refer to the Administering JIRA Applications documentation.

Managing your User Profile

Your JIRA user profile is where you specify your JIRA settings (e.g. your email address, and the format in which you would like to receive email notifications). It also contains useful links to a number of personalised reports.

To view your JIRA user profile:

  • Choose your user name at top right of the screen, then choose Profile.

The Summary page shows your personal details registered in JIRA, your personal JIRA preferences, the number of open issues assigned to you by project and a list of your recent activity.


In the Details section on the Summary page, you can do the following: 

  • Click the edit icon at the top-right of the section to open the Edit Profile dialog box. From here, you can edit the following details:
    • Full Name – your display-name – that is, the name by which you are known in JIRA.
    • Email – the email address to which your JIRA notifications will be sent.
    • Password – you are required to enter your password to save changes to your Full Name and Email address.
    • Click the Update button to save your changes.
  • Click the Avatar icon  to add an avatar to your user profile.
    (info) If you have already added a user avatar to your JIRA profile, that (current) avatar will appear instead of icon above. Clicking your current avatar allows you to change it.
  • Click the Administer User link to view or edit your user details in JIRA's administration area.
    (info) This option is only available to if you are a JIRA Administrator .
  • Click the email address to send an email to that address via your registered email client application.
  • Click the Change Password link to change your JIRA password.
  • Click the Clear All Tokens link to clear your 'Remember my login' tokens. This feature is useful if you have accessed JIRA in a public environment, selected the Remember by login... check box before logging in, but you may have forgotten to log out and do not wish others to access JIRA through your account. See Clearing 'Remember my login' Tokens for more information.
  • Click the View Project Roles link to view or edit that user's project roles in JIRA's administration area.
    (info) This option is only available to users who are JIRA Administrators.


If your JIRA administrator has configured the user directory containing your account with external password management, the Edit Profile and Change Password links may not be available.


In the Preferences section on the Summary page, you can do the following:

  • Click the edit icon at the top-right of the section to open the Updated User Preferences dialog box:
  • From here, you can edit the following details:
    • Page Size – The number of issues displayed on each Issue Navigator page. This field is mandatory and the default value is 50.
    • Email Type – The format (text or HTML) in which JIRA sends its outgoing email notifications.
    • Language – Your preferred language.
    • Time Zone – Your preferred time zone.
    • My Changes – Choose between making JIRA send you email notifications about issue updates made by either both you and other people (Notify me) or other people only (i.e. Do not notify me).
    • Filter & Dashboard Sharing / Sharing (in dialog box) – Choose the default 'sharing' setting for when you create new filters and dashboards, which can be either shared with all other users (Public) or restricted
      to your viewing only (Private).
    • Keyboard Shortcuts – Choose between making JIRA's Keyboard Shortcuts feature either Enabled or Disabled.
    • Autowatch – Choose between allowing JIRA to automatically make you a watcher of any issues that you create or comment on.
  • Click View Navigator Columns to choose which fields appear in your Issue Navigator.

(tick) Tip: The global defaults for most of the user preferences above can be set by your JIRA administrator (Administration > User Preferences). Your preferences will override the global preferences, but if you haven't explicitly changed any settings they will be inherited from the global settings.

Assigned Open Issues per Project

In the Assigned Open Issues per project section on the Summary page, you can do the following:

  • Click the name of the project (on the left) to display issues.
  • Click the number of open issues (on the right) to display the Issue Navigator, which shows your list of open issues associated with the project on the left.

Activity Stream

In the Activity Stream on the right of the Summary page, you can:

  • Click any item to jump to an issue or other activity in which you have recently participated. Your Activity Stream can include:
    • Issues in your local JIRA Server system.
    • Issues in another JIRA Server system, provided your administrator has configured a two-way Application Link ().
    • Activity from another Atlassian application, such as:
      • document updates (from Confluence)
      • code commits (from FishEye)
      • code reviews (from Crucible)
      • builds (from Bamboo)
        (info) Note that this requires your administrator to configure a two-way Application Link, unless you are using Atlassian OnDemand.
    • Activity from remote applications. Your administrator will need to set this up via the REST API or the provider plugin API, or locally via Java ().
  • Click the RSS icon to generate an RSS feed of information that is relevant to you.
  • Click the cog drop-down to refresh the displayed Activity Stream.

(tick) The Activity Stream is also available as a gadget.


Click the Filters menu at the top of the Summary page. From this menu you can:

  • Click Assigned to list all issues that are assigned to you, irrespective of their current status.
  • Click Assigned & Open to list the issues that are assigned to you and are unresolved.
  • Click Assigned & In Progress to list the issues that are assigned to you and whose current status is In Progress.
  • Click Reported to list the issues that were created by you, irrespective of their current status.
  • Click Reported & Open to list the issues that were created by you and are unresolved.
  • Click Voted to view the list of issues for which you have voted, irrespective of their current status.
  • Click Voted & Open to view the list of issues for which you have voted and are unresolved.
  • Click Watched to view the list of issues that you are watching, irrespective of their current status.
  • Click Watched & Open to view the list of issues that you are watching and are unresolved.

Using the Tools menu

Click the 'Tools' menu in the top right to open it. From this menu you can click View OAuth Access Tokens to view and edit your OAuth Tokens.

Was this helpful?

Thanks for your feedback!

Why was this unhelpful?

8 Archived comments

  1. User avatar



    Is it possible to extend the user profile page with a jira plugin?

    Kind regards


    24 Nov 2010
    1. User avatar

      Martin Stiborsky


      I hope so! I'm currently looking for some possible solution how to do it! Maybe, could you, Atlassian, give us a hint? 

      Thanks (smile)

      20 Feb 2012
  2. User avatar


    Would it be possible to add more refined options for e-mail notifications? For example, "only send me e-mails when the issue is assigned to me".

    We opened our JIRA portal to our clients but they receive e-mail notifications for every possible update. Besides inconvenient, it's also a false alarm because they think they should be looking at something when it actually just changed from QA to Dev. They don't see all the comments... but they get lots of e-mails.

    This has been such an inconvenience that some clients asked to not use JIRA anymore. Please advise.

    Altogether... JIRA is a great product! Thank you for maintaining it.

    14 Mar 2012
  3. User avatar


    Hey Anonymous, 

    As a Project Administrator you can manage these settings (per project), look for 'Notifications' in your Project setup.

    You can manage Notification schemes as well, so you don't have to change/add all these individually.

    Good luck, 

    Kitty from ACA-IT Solutions

    14 Mar 2012
  4. User avatar

    Chris Johnson

    The Activity Stream on the right side of the User Profile page does not work in JIRA 5 if your usernames contain capitals, underscores, spaces, etc.  This is a known bug, reported here:   JRA-28080 - Activity Stream Filter by Username and Activity Stream in User's Profile not working Verified .  Please vote that issue up to get it fixed sooner rather than later.

    16 May 2012
  5. User avatar


    How to change "my changes" to "notify me" globally per all users?

    Now I have to log in to each user account and change from default "don't notify me" to my desired "notify me".



    28 May 2012
  6. User avatar


    I had read the entire blog and I came to know many things which I don’t know before.  I am quite certain I will learn lots of new stuff right here! Best of luck for the next! ffxiv gil

    20 Mar 2013
  7. User avatar

    Doods Perea

    Can a JIRA Administrator override my preferred email format such that even if I chose to receive email in TEXT format, the JIRA Admin can force the system so that I receive JIRA e-mails in HTML format instead?




    26 Aug 2013
Powered by Confluence and Scroll Viewport