Migrating from Other Issue Trackers

Migrating data can be a difficult task, so we have created a dedicated import tool which allows you to either import data directly from a number of supported systems, or to create CSV or JSON files to import to your instance.

Built-in importers

The JIRA Importers plugin allows you to connect and import data from the systems listed below. Note that not all of these importers are available for JIRA Cloud.

External system
Type
Latest external
system version
Supported versions

FogBugz (Server)

Hosted - Database Based

Not available for Cloud

 8.8.49  From 7.3.6 to 8.8.X

 FogBugz (OnDemand)

SaaS

Available for Cloud

N/A  N/A 
Bugzilla

Hosted - Database Based

Not available for Cloud

4.4.4 - Stable

4.5.2 - Dev

 From 2.20 to 4.4.4
Pivotal Tracker 

SaaS

Available for Cloud

 N/A N/A 
Mantis 

Hosted - Database based

Not available for Cloud

1.2.17  From 1.1.8 to 1.2.16
 Trac

Mixed - Zip upload and

possible database import

 1.0.1  From 0.12.2 to 1.0
Github

SaaS

Available for Cloud

N/A N/A
Bitbucket

SaaS

Available for Cloud

N/A N/A
Redmine

Saas / Hosted

Available for Cloud

2.5.1 1.3.0+ ; 2.0.0+
Trello

SaaS

Available for Cloud

N/A N/A

CSV and JSON importers

If you are migrating from a system not listed above, you may be able to import your data via a CSV or JSON file.

If your system is able to export your data into a CSV (comma-separated value) file, or you are comfortable creating/editing data in a CSV format, you can import the CSV file using the CSV importer.

If your system is able to export your data into a JSON file, or you are comfortable creating/editing data in a JSON format, you can import the JSON file using the JSON importer.

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